FAQs

I just placed an order. When should I expect to receive it?

All Rival House orders are fulfilled within 24 hours (excluding weekends). If you are in the Greater Toronto Area (GTA), your order will be delivered to you the same day if you place your order before 11am or the next business day if your order is placed after 11am.

For customers outside of the GTA, your order will be shipped via courier and will arrive in 1-4 business days.

 

Do your products contain alcohol?

NOPE! All products at Rival House are either non-alcoholic (less than 0.5% abv) or alcohol-free (0%).

 

I’ve tried non-alcoholic products before, but I was not impressed. What makes yours different?

At Rival House, we believe in offering only the best, premium alcohol-free products. We have spent countless hours curating a collection of products that we believe to be the best in the world. We are constantly searching for new products to add to our selection and give our customers even more choice. We are confident that your opinion will change the second time around.

 

Does Rival House ship to the United States?

At the moment we do not ship outside of Canada. However, stay tuned to our newsletter and Instagram (@drinkrivalhouse) for updates as this option will be available in the future.

 

I can’t decide what to order! Help me!

The alcohol-free beverage space is still new. We completely understand how difficult it can be to decide on what you want! That’s why we’re here. Feel free to reach out to customercare@drinkrivalhouse.com or DM us on Instagram (@drinkrivalhouse) and our staff will be happy to give you recommendations.