Shipping & Returns

 

See below for information on our typical Shipping Policy   

LOCAL DELIVERY (Greater Toronto Area)

- For residents of the GTA, we offer local courier delivery, FREE on orders over $49, and at a $15 surcharge on smaller orders.

- If your shipping address qualifies, you will be offered our Local Delivery option in checkout. See our GTA Courier Service Area Map.

- Local Delivery orders are typically delivered in 1-2 business days, however some delays due to external factors may occur. 

- The delivery window for same day delivery is between 1pm and 10pm. 

STANDARD SHIPPING:

For all other locations in Canada, we ship with the best available expedited service, which is typically Canpar, UPS, or Canada Post. Again, shipping is FREE on orders over $49, and $15 for smaller orders.

- Standard Shipping orders are typically delivered within 1-4 business days, however delays may occur. 

Unfortunately at this time we do not ship to the Yukon, Northwest Territories or Nunavut.

Shipping Delays 

- While rare, shipping delays can happen every so-often due to circumstances beyond our control. If your order is not delivered in a timeframe outlined above, send us an email using the information below and we will do everything we can to sort it out!

Amazon

We are adding products to our Amazon Storefront and they are stocking product in different warehouses across Canada. We plan to have product in our own warehouses in Western Canada, Eastern Canada and the USA in 2022 to better serve all of our Customers.

Problems with your order?

We'll do everything we can to make it right, just get in touch with our customer support team! Contact us